Payment Policy

By continuing, you agree to our terms and conditions.

Hoyist extends a 30-day money-back guarantee applicable solely to:

• Web Hosting
• WordPress Hosting
• Reseller Hosting
• Master Reseller Hosting
• Alpha Reseller Hosting
• All CMS Hosting

However, refund eligibility remains confined to a single occurrence per client entity, thereby precluding claims across multiple acquisitions or separate service enrollments.

Exclusions & Limitations:

1. Non-Refundable Charges:

   • Setup fees remain irretrievable under all circumstances.
   • Ancillary services & add-ons, including but not limited to:
     • WHMCS licenses (including upgrades)
     • Domain registrations & migrations
     • Dedicated IPs
     • Proprietary software licenses (e.g., LiteSpeed for VPS)
     • 
       

2. Procedural Requirements:

   • Eligibility for the trial is exclusively contingent upon the procurement of a billing cycle spanning 1, 2, or 3 years, strictly adhering to the stipulated terms and conditions.
   • Refund entreaties must be formally submitted as a standalone request—distinct from the cancellation notice—within 29 days from the service activation date.
   • Refunds, once sanctioned, shall be remitted within 90 days post-approval.

3. Absolute Refund Prohibitions:
   Refunds shall be summarily nullified under the following circumstances:

   • Breach of Terms of Service (TOS): Any violation leading to account termination renders refund requests inadmissible.
   • Post 29-Day Period: No compensatory reimbursements shall be entertained beyond the designated refund window.
   • VPS, Dedicated Servers, IP Add-ons, or Ancillary Services: These remain categorically non-refundable under all conditions.

4. Inadmissible Refund Rationales:
   Refunds shall not be issued for subjective or circumstantial justifications, including but not limited to:

   • Erroneous purchases attributed to user oversight.
   • Inability to comprehend/utilize provided services (e.g., cPanel, RDP, etc.).
   • Change of intent post-purchase.
   • Misalignment of expectations regarding product selection (users are encouraged to utilize live chat for plan modifications).
   • Non-utilization of the acquired service.
   • Perceived insufficiency in download/upload speeds, as such metrics are contingent upon extrinsic variables beyond Hoyist’s jurisdiction.

5. Operational & Technical Considerations:

   • Refunds shall not be granted on grounds of migration delays.
   • Service downtime or technical anomalies shall not constitute valid refund criteria.
   • Requests stemming from capricious, emotive, or arbitrary inclinations (e.g., utilizing the service for 29 days and demanding a refund thereafter) are strictly precluded.

By engaging with Hoyist’s offerings, users acknowledge and consent to the foregoing stipulations. For comprehensive service terms, kindly refer to our Terms of Service documentation.

Domain Registrations/Renewal

All domain name registrations and renewals are FINAL. Because we have to pay registry fees on our end we cannot process refunds for these transactions. In the rare event your domain has a mis-spelling, please contact us AS SOON AS POSSIBLE so we can attempt to correct it.

Late Invoices

We do NOT provide extensions on invoices here at Hoyist.

All invoices should be paid on DUE DATE.  But if not paid after this, accounts will be suspended. These invoices are subjected to a 15% pr day late fee that must be paid to reactivate. Invoices delinquent past 14 days are subject to account termination.

We will make every attempt possible to contact you 24 hours prior to account termination. Once the account has been terminated ALL data including backups will be scrubbed from our servers. There is no recovering the data once the account is terminated.

We Take 3 Days Of backup for account in case of suspension in

Web hosting,

WordPress Hosting,

Reseller Hosting,

Master Reseller Hosting,

Website Builder

But there is a fixed fee of 50$ Inc Tax to recover those accounts.

Promotional Pricing
All of our packages are discounted for first-time customers.

All packages will renew at the regular rate.

For the BEST possible pricing, we reward customers for signing up annually (12 months), biennial (24 months), and triennial (36 months). On our website, prices are displayed reflecting the best possible rate.